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Complaints Procedure

COMPLAINTS PROCEDURE

If, in the unlikely event, you wish to make a complaint, please contact us in writing:

HotPrice.co.uk
Harpoon House
Sharp Street
Middleton
Manchester
M24 1AD

We shall then fully investigate the matter and contact you within 5 working days from receipt of letter.

We are committed to upholding your consumer rights and are in full compliance with Consumer Law. For any more information on what these entail, or for impartial advice, we recommend visiting Consumer Rights Act 2015

This guarantee is in addition to any warranties or conditions implied by law. Nothing in these terms affects your statutory rights.